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Last updated: February 2025

Operator: OTIS, LLC (doing business as "Will-Myers" / "Will's Toolkit")

Contact: support@will-myers.com

1. Acceptance and Eligibility

By creating an account, installing the Will's Toolkit browser extension, or using the Will's Toolkit web application hosted at toolkit.will-myers.com (collectively, the "Service"), you agree to be bound by these Terms & Conditions ("Terms") and our Privacy Policy.

You must be at least 18 years of age and have the legal capacity to enter into a binding agreement to use the Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Description of the Service

The Service consists of a browser extension and a web application that help you customize and build Squarespace websites. Key features include:

  • AI-powered chat: You can send messages to an AI assistant through the extension. You may optionally include context from the current webpage (for example, by selecting an element on the page) or attach files. The assistant may use tools that read page content (such as page text, HTML, CSS, or code injection settings) from the sites you visit to provide more relevant responses.

  • Chat history: Conversations are stored on our servers so you can return to them later. Chat titles may be auto-generated by AI. You can delete chats through the Service.

  • Credits and usage: Use of the AI chat feature consumes credits. Credits are allocated through subscription plans or purchased separately.

  • Other tools: The Service may include selectors, code snippets, plugins, and other resources for Squarespace customization.

3. User Responsibilities

3.1 Content You Submit

You are responsible for the content you submit (including messages, selected elements, and attachments). You represent that you have the right to share any content you provide and that it does not violate any third-party rights or applicable laws.

Third-party content: When you include content from third-party websites (e.g., Squarespace pages, elements you select, or code you share), you remain responsible for ensuring you have the right to use and share that content. Compliance with Squarespace's terms of service and the terms of any other site you use is your responsibility.

3.2 Sensitive Data

Do not submit sensitive personal data (such as passwords, financial details, health information, or confidential business data) in chat messages or attachments. The Service is not designed for handling such information securely.

3.3 Prohibited Uses

You agree not to:

  • Use the Service for any illegal purpose or in violation of any applicable law.
  • Submit content that infringes intellectual property, privacy, or other rights of any person or entity.
  • Attempt to reverse engineer, decompile, or disassemble the Service or any component thereof.
  • Use automated means (e.g., bots, scrapers) to access the Service without our prior written consent.
  • Circumvent or attempt to circumvent any access controls, usage limits, or credit systems.
  • Interfere with or disrupt the Service or its infrastructure.
  • Use the Service to generate or distribute harmful, deceptive, or prohibited content.

4. AI Output and Third-Party Models

4.1 No Guarantee of Correctness

The AI assistant's responses (including code, selectors, and instructions) are generated by artificial intelligence and may be incomplete, inaccurate, or unsuitable for your use. We do not guarantee the correctness, completeness, or suitability of any AI output. You are solely responsible for reviewing and validating all outputs before applying them to your projects.

4.2 Third-Party AI Providers

The Service uses third-party AI model providers (such as Anthropic, OpenAI, Google, Perplexity, and others) to process your messages. The specific model you choose may affect how your content is processed and retained. We do not control these providers' data practices.

4.3 Model Training and Data Retention

  • We do not train our own models on your content. Your chat content is not used by us to train or improve AI models.

  • Third-party provider retention: Provider policies vary. We configure data-retention-minimizing settings where available, but we cannot guarantee that every provider will retain zero data or that all models support zero data retention (ZDR). Your choice of model may affect how your content is retained by the provider. For more detail, see our Privacy Policy.

5. Credits, Billing, and Paid Features

5.1 Credits

Use of the AI chat feature requires credits. Credits are consumed based on usage (e.g., token consumption and associated costs). Your credit balance is checked before each chat session, and you must have sufficient credits to continue.

5.2 Purchases and Subscriptions

If you purchase credits or a subscription, you agree to pay all applicable fees. Fees are non-refundable except as required by law or as explicitly stated in a separate refund policy we may publish.

5.3 Changes to Pricing

We reserve the right to change pricing, credit allocation, or subscription terms at any time. We will provide notice of material changes where reasonably practicable. Continued use of the Service after changes constitutes acceptance of the new terms.

6. License and Intellectual Property

We grant you a limited, non-exclusive, revocable license to access and use the Service in accordance with these Terms. We retain all rights in the Service, including its design, content, and technology. You may not copy, modify, distribute, or create derivative works of the Service without our written permission.

7. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, including for violation of these Terms, abuse, or to protect the Service and other users. We may also block access from specific IP addresses where necessary to prevent abuse or protect our systems.

Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive (including intellectual property, disclaimers, limitation of liability, indemnity, and dispute resolution) will survive termination.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OTIS, LLC, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, REVENUE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY.

OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

10. Indemnity

You agree to indemnify, defend, and hold harmless OTIS, LLC, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any content you submit to the Service.

11. Dispute Resolution

11.1 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved exclusively by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, or by JAMS under its Streamlined Rules, at our election. The arbitration shall be conducted in the United States, and the arbitrator's decision shall be final and binding.

11.2 Class Action Waiver

YOU AND OTIS, LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims or preside over any form of representative or class proceeding.

11.3 Small Claims Court

Either party may bring an individual action in small claims court if the claims qualify and are within the court's jurisdiction.

11.4 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. For any proceeding not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in California.

12. General

12.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies we reference, constitute the entire agreement between you and OTIS, LLC regarding the Service.

12.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

12.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

12.4 Changes

We may modify these Terms from time to time. We will post the updated Terms and, where appropriate, notify you of material changes. Your continued use of the Service after the effective date of any changes constitutes acceptance of the revised Terms.

12.5 Contact

For questions about these Terms, contact us at support@will-myers.com.